Last updated: July 28, 2026
Who We Are
This website is operated by Canary Comms ("we," "us," or "our"), a marketing and communications agency offering web design, press releases, graphic design, social media services, and related services.
Our website address is: https://canarycomms.com
If you have questions about this policy or how we handle your information, you can contact us at:
- Email: [email protected]
Information We Collect
We collect information in the following ways:
Contact Form
When you submit our contact or quote request form, we collect the information you provide, which may include your name, email address, phone number, company name, and any details you share about your project or inquiry. We use this information solely to respond to your inquiry and discuss potential services.
Newsletter Signup
If you subscribe to our newsletter, we collect your email address (and name, if requested at signup). We use this information to send you updates, marketing content, and communications about our services. You may unsubscribe at any time using the link included in every email we send, or by contacting us directly.
We use Substack to manage our newsletter list and send communications. That provider's own privacy policy governs how they handle your data on their systems.
Automatically Collected Information (Analytics)
We use Google Analytics to understand how visitors use our website — for example, which pages are viewed, how long visitors stay, and what device or browser they use. Google Analytics collects information such as your IP address, browser type, device type, and browsing behavior on our site through the use of cookies.
You can learn more about how Google handles this data at Google's Privacy & Terms site (https://policies.google.com/privacy), and you can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on (https://tools.google.com/dlpage/gaoptout).
Cookies
Our website uses cookies primarily through Google Analytics to collect anonymized usage data. Cookies are small text files stored on your device that help us understand site traffic and improve the user experience.
You can control or disable cookies through your browser settings. Disabling cookies may affect certain site functionality, but it will not prevent you from browsing our site or submitting our contact form.
How We Use Your Information
We use the information we collect to:
- Respond to inquiries submitted through our contact form
- Send newsletter content to subscribers who have opted in
- Understand and improve website performance and user experience
- Maintain the security and proper functioning of our website
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
Who We Share Your Data With
We share information only with the service providers necessary to operate our website and communications, including:
- Our web hosting provider
- Google Analytics (website usage data)
- Substack (newsletter management)
These providers process data on our behalf and are bound by their own privacy and security practices. We do not share your information with third parties for advertising or resale purposes.
How Long We Retain Your Data
- Contact form submissions: Retained as long as necessary to respond to and follow up on your inquiry, and afterward only as needed for our business records.
- Newsletter subscribers: Retained until you unsubscribe or request deletion.
- Analytics data: Retained according to Google Analytics' default retention settings, or as configured in our account.
Your Rights Over Your Data
Depending on your location, you may have the right to:
- Request a copy of the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Withdraw consent (e.g., unsubscribe from our newsletter) at any time
- Object to or restrict certain processing of your data
To exercise any of these rights, contact us at [email protected]. We will respond within a reasonable timeframe and in accordance with applicable law.
Children's Privacy
Our website and services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or for legal and regulatory reasons. The "Last updated" date at the top of this page reflects the most recent revision.
Contact Us
If you have questions about this privacy policy or how your data is handled, please contact us at: